Privacy Policy

Last updated: August 2, 2026

HomeFrame ("we," "us") operates homeframe.net and provides doors, windows, and home finish products and installation services on Long Island and the surrounding area. This policy explains what information we collect when you use our website and how we use it.

Information we collect

• Quote and contact forms: name, email, phone number, address, project details, and photos you upload.
• Account registration: name, email, phone, address, and password (stored as a secure hash, never in plain text).
• Website and analytics data: like other website operators, we use analytics and reporting technologies to automatically record information such as Internet domain/host name, IP address, browser software, operating system type (e.g., macOS, Windows, Android, iOS), device type (desktop, mobile, tablet), pages viewed, click patterns, session duration, and the date and time of your visit. We may aggregate this information to measure how the site is used and to improve content and performance.
• Advertising analytics: if enabled, Google Ads/Analytics may collect cookies and usage data according to Google's policies.

How we use your information

• Respond to quote requests, contact messages, and account inquiries.
• Provide saved products and quote history for registered customers.
• Improve our website and understand which products visitors view.
• Measure advertising performance when Google conversion tracking is enabled.
• Create activity and trending reports from aggregated site usage data.

How we store your information

Form submissions, account data, and uploaded photos are stored on our secure server. We do not sell your personal information to third parties.

Third-party services

• Google Fonts — typography (see Google privacy policy).
• Google Ads / Analytics — optional conversion and traffic measurement when configured.
• GeoIP lookup — anonymous country lookup for analytics (ip-api.com).

Tracking cookies and similar technologies

HomeFrame relies on cookies, session storage, and local storage to gather data on who visits its website, track user trends (such as how users interact with the site), remember visitor preferences, and keep account sign-in working.

Some cookies and tags on the site may collect data using third-party tools when Google advertising or analytics is enabled. HomeFrame may use third parties to gather certain usage information to create activity and trending reports. We contract with third parties for these reporting services where applicable.

Types of technologies we use include:

• Essential storage — account sign-in, saved products, and anonymous analytics session IDs.
• Analytics cookies/storage — understanding pages visited, products viewed, and time on site.
• Advertising cookies — optional Google tags for measuring ad conversions when configured in site settings.

Your choices

• You may request access to or deletion of your submission data by contacting us.
• You may opt out of Google personalized ads at adssettings.google.com.
• Account holders can sign out and contact us to delete their account.

Contact

Questions about this policy? Call (516) 347-0141 or use our contact form.